Sub-processors list

Version 1.0.0 — Last updated May 20, 2026

Within the meaning of article 28 of Regulation (EU) 2016/679 (“GDPR”), Cardonaut SAS engages the sub-processors listed below to deliver its Services. Any update is notified on this page before it goes live.

Transfers outside the EU: when a sub-processor is located outside the European Union, transfers are governed by the Standard Contractual Clauses adopted by the European Commission (decision 2021/914) and, for certified US sub-processors, by the Data Privacy Framework (EU-US DPF).

Security: each sub-processor provides sufficient contractual guarantees under article 28(3) GDPR (DPA, encryption in transit and at rest, logging, organisational measures).

Sub-processorServiceLocationTransfer mechanism
Hetzner Online GmbHBack-end hosting (NestJS), MongoDB database, Meilisearch, AI services, monitoringGermany (EU)EU hosting — no transfer outside the EU
Stripe Payments Europe, Ltd.Card payment processing (shop checkout)Ireland (EU) — onward flows to Stripe Inc. (United States)Standard Contractual Clauses (SCCs) + Data Privacy Framework (DPF)
Mondial Relay SASParcel-locker and home delivery (order fulfilment)France (EU)EU sub-processor — no transfer outside the EU
Apple Distribution International LtdiOS app distribution, in-app purchases, receipt validationIreland (EU) — limited flows to Apple Inc. (United States)SCCs + DPF
Google Ireland LimitedAndroid app distribution, Firebase Cloud Messaging (push notifications), Firebase AnalyticsIreland (EU) — onward flows to Google LLC (United States)SCCs + DPF
Anthropic, PBCCardo IA conversational assistant (Claude Sonnet/Opus) — processing of user messages and contextsUnited StatesSCCs
Google LLC (Gemini API)Card OCR (text extraction) inside the scan pipeline, user-facing hint generationUnited StatesSCCs + DPF
OpenAI, L.L.C.Vector embeddings (Cardo IA hybrid search) — user prompts not retained on OpenAI sideUnited StatesSCCs + DPF
RevenueCat, Inc.In-app subscriptions management (legacy — the app has been free since April 2026)United StatesSCCs + DPF
GlitchTip (self-hosted on Hetzner)Crash and error reporting (open-source equivalent of Sentry)Germany (EU) — self-hosted instanceNo transfer outside the EU
Grafana Loki (self-hosted on Hetzner)Server log centralisationGermany (EU) — self-hosted instanceNo transfer outside the EU
LogtoAuthentication for the staff back-office (not used for mobile user accounts)EUNo transfer outside the EU
Discord, Inc.Monitoring alert webhooks to the staff channel (no user data — technical metadata only)United StatesSCCs + DPF

Change notification: any addition or material change to a sub-processor is published on this page at least fifteen (15) days before it takes effect. Users may raise a substantiated objection by writing to [email protected].

Questions: for any question about sub-processors or international data transfers, please contact [email protected].